Frequently asked questions

Most generic medicines offered on our website do not require a prescription. However, we recommend speaking with your GP or doctor before starting any new treatment.

If your parcel is delayed, please contact our customer support team. We will check the status with the delivery service and, if necessary, arrange a free replacement order or a refund.

Yes. We use SSL encryption and never share your personal or payment details with third parties.

Please contact our customer service team within 7 days of delivery. We will offer either a replacement or a full refund, depending on your preference.

Yes, you can select your preferred currency at checkout. Prices are automatically converted using the current exchange rate.

All orders are sent in plain, discreet packaging with no mention of medicines or pharmacy on the outside.