Frequently asked questions

Most generic medicines available on our website do not require a prescription. We still recommend speaking with your GP or doctor before starting any new treatment.

If your parcel is delayed, please get in touch with our customer support team. We'll check the status with the delivery service and, if needed, organise a free replacement or a refund.

Yes. We use SSL encryption and never share your personal or payment details with third parties.

Please contact our customer service team within 7 days of delivery. We'll offer a replacement or a full refund, depending on what you prefer.

Yes, you can choose your preferred currency at checkout. Prices are automatically converted using the current exchange rate.

All orders are sent in plain, discreet packaging with no mention of medicines or pharmacy on the outside.